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Technical Support

WEB TECHNICAL SUPPORT

WEB TECHNICAL SUPPORT

Why Web Technical Support?

Keep Your Site Secure
24/7

Your website creates value not just when it's live, but when it runs at peak performance all the time. Speed issues, security vulnerabilities and software bugs negatively impact both user experience and your SEO rankings.

Our team proactively monitors your site and resolves issues before you notice them. We are experienced in WordPress, PHP, e-commerce and custom software infrastructures.

99.9%

Uptime Guarantee

7/24

Technical Support

2 Hours

Avg. Response Time

  • Speed optimization and Core Web Vitals improvement
  • Security scanning and malware removal
  • Software and plugin updates
  • 404 error fixing and technical issue resolution
  • Monthly performance report
Technical Support Services

WHICH TECHNICAL SUPPORT
SERVICES DO WE OFFER?

Speed Optimization

We optimize your site to Google Core Web Vitals standards, improving both user experience and your Google rankings.

Security Protection

We protect your site with regular security scans, firewall configuration and suspicious activity detection.

Update Management

We ensure safe transition by approving CMS, plugin and theme updates in test environment before going live.

Performance Monitoring

We monitor your site 24/7, detecting instant problems, intervening and reporting.

Our Work Process

HOW DO WE PROVIDE
TECHNICAL SUPPORT?

01

Analysis

We detect your site's current status, speed and security vulnerabilities.

02

Intervention

We quickly resolve identified issues in order of priority.

03

Optimization

We strengthen your site with performance improvements and preventive measures.

04

Reporting

We share all operations performed and site status with monthly reports.

Includes speed optimization, security scanning, software updates, error fixing, backup control and monthly reporting. Scope can be expanded based on special requests.
We support WordPress, WooCommerce, Shopify, Joomla, Drupal and custom PHP/Laravel based sites. We can help with any infrastructure.
We respond to critical issues within 2 hours and standard requests within 24 hours. We have a 24/7 contact line for urgent support.
Our monthly support packages are shaped according to the size of your site and the scope of services required. Contact us for detailed pricing.
Ajans Dev İletşim

HAVE A PROJECT?
LET'S TALK!

Step into the software world with us.
We can develop tailored solutions right exactly for your needs.

CONTACT US
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